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Consent
Progress Energy and its subsidiaries will use and share the personally identifiable information you provided to us only for purposes described above. We reserve the right to disclose any and all pertinent customer information to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.
Our Commitment to Data Security
Progress Energy is concerned about the security of your information. As an added level of security, several online forms on this site utilize Secure Sockets Layer (SSL) when transmitting and receiving data. SSL helps prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information. SSL works by using a private key to encrypt data before it is transmitted over an Internet connection. Both Netscape Navigator and Internet Explorer support SSL. However, we cannot guarantee the security of any information transmitted over the Internet.
External Links
Links to third-party Web sites from the Progress Energy Web site are provided solely as a convenience to you. If you use these links, you will leave the Progress Energy site. We have not reviewed these third-party sites and do not control them. Progress Energy does not assume responsibility for any of these sites, their content, or their privacy policies. Progress Energy does not endorse or make any representations about them or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to the Progress Energy site, you do so at your own risk.
Energy Audits/Surveys
Information regarding your account with any of our subsidiaries is always confidential. However, we would like for you to understand that we will use your account information and any other information you provide to us to perform any requested energy audit or survey. We may also use this information to better understand how you use energy, and to improve our service to you. This may include providing you with information regarding various products and services that might be of interest to you.
Any energy survey or audit that is performed using this Web site and any recommendations that you may receive using this Web site will be based on methods and algorithms that are commonly used in the energy industry. However, the quality of the output from any energy audit or survey and any advice or recommendations that may be provided will depend on quality of information that you supply. You must also understand that every situation is unique, and we cannot guarantee that all relevant factors have been considered in providing you with any recommendations. Other factors may affect your energy costs such as your lifestyle, weather, orientation of your building, etc.
We are not recommending one product or company over another, and cannot guarantee the performance of nor shall we be responsible in any way for any product or service building improvements that you may decide to purchase or install. While we may give you one or more options or recommendations from which to choose, the ultimate decision to purchase or install products and building improvements will be yours. We do not guarantee that you will realize any energy or other cost savings even if all recommendations are implemented.
Your Acceptance of These Terms
By using Progress Energy's Web site, you signify your assent to this Privacy Statement. If Progress Energy updates or changes this Privacy Statement, the changes will be made on this page. Your continued use of Progress Energy's Web site following the posting of changes to this Privacy Statement will mean you accept those changes. We reserve the right to change this privacy policy statement at any time.
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