Operation of customer-owned electric power generation sources can take many forms, all of which involve special attention to safety for customers and Progress Energy employees. See below for more information on safety, the application to interconnect process, and other information.

• Customer-owned generation sources electrically isolated/separated from the Progress Energy system (e.g., portable residential generators, standby systems with “break-before-make” transfer switches, etc.):
  
  
  • Customers do not have to contact Progress Energy about non-paralleling generation, but should take care to operate their generator safely to protect both themselves and Progress Energy employees. See generator safety tips.
  
  
• Customer-owned generation sources that momentarily parallel (electrically connect) with the Progress Energy system when transferring load from the utility to the generator or vice-versa:
  
  
  • For customer-owned generation sources that momentarily parallel (electrically connect with the Progress Energy system for a maximum of 100 milliseconds per transfer operation (e.g., generation system with specially equipped transfer switches): Customers do not have to contact Progress Energy about generation that momentarily parallels for a maximum parallel time of 100 milliseconds, but should take care to operate their generator safely to protect both themselves and Progress Energy employees. See generator safety tips.
    
    
  • For customer-owned generation sources that momentarily parallel (electrically connect) with the Progress Energy system for greater than 100 milliseconds:
    
    Prior to the planning and construction of such a paralleling system, a customer should fill out the parallel operation information sheet with the Progress Energy distribution system and mail it to the Distribution-Interconnected Generation office at:
    
    Progress Energy Place
    Distribution-Interconnected Generation office
    299 1st Ave North, mailcode PEF 141
    St. Petersburg, FL 33701
    
    Someone from Progress Energy will be in contact with you within 10 business days to discuss your generation interconnection.
    
    For the safety of Progress Energy personnel, Progress Energy may require certain protective systems to be in place at the generation site. The Distribution-Interconnected Generation office will provide assistance with the requirements that may apply.
    
    For questions, contact the Distribution-Interconnected Generation office at customer.generation.pef@pgnmail.com.
    
    
• Customer-owned generation sources that are continuously paralleled with the Progress Energy system (exporting/selling power or non-exporting; this includes renewable energy generation such as photovoltaic/solar systems):
  
  
  • For interconnected inverter-based photovoltaic systems up to 10 kW, download the application packet for PV systems up to 10 kW, which includes instructions for application, an application form and interconnection agreement. This is all that is needed for interconnection of these types of systems.
    
    For all other continuously paralleled systems (including PV systems larger than 10 kW):
    
    Prior to the planning and construction of such a facility, a customer should fill out the parallel operation information sheet with the Progress Energy distribution system and mail it to the Distribution-Interconnected Generation office at:
    
    Progress Energy Place
    Distribution-Interconnected Generation office
    299 1st Ave North, mailcode PEF 141
    St. Petersburg, FL 33701
    
    Someone from Progress Energy will be in contact with you within 10 business days to discuss your generation interconnection.
    
    For the safety of Progress Energy personnel, Progress Energy may require certain protective systems to be in place at the generation site. The Distribution-Interconnected Generation office will provide assistance with the requirements that may apply.
    
    For questions, contact the Distribution-Interconnected Generation office at customer.generation.pef@pgnmail.com .
    
    For information on rates for exporting/selling generation, see the section on Retail Tariffs for Cogeneration. For small photovoltaic systems, see: application packet for PV systems up to 10 kW.
  
  
• Customer-owned generation sources interconnecting to Progress Energy's Open Access Transmission Tariff (OATT) facilities:
  
  
  • Please see information on interconnecting to OATT facilities.