How can I get more information on paying my bill?
For answers to common questions about paying your bill, review the Payment FAQs.
How can I make a request for service from Progress Energy?
Review several of the most common types of service requests in the Service FAQs.
Where can I get more information about my electric billing?
For answers to common questions about electric billing and rates, review the Billing FAQs.
What is Progress Energy's mailing address?
- Bill Payments:
Progress Energy
P.O. Box 2041
Raleigh, NC 27602-2041
- General Correspondence/Corporate
Progress Energy
P.O. Box 1551
Raleigh, NC 27602-1551
How can I contact Progress Energy by e-mail?
For service requests or other information, please Contact Us online.
How can I contact Progress Energy by phone?
Need information that you couldn't find on our Web site? You can contact Progress Energy by phone at (800) 452-2777.
To report an outage or to check on restoration efforts in your area, call Progress Energy's 24-hour Outage Line at (800) 419-6356.
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