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Progress Energy is ready to answer the questions you have about your electric service or any of our products and services for your enterprise.

Many of your most common questions can be quickly answered by reviewing our FAQs (Frequently Asked Questions):

What is Progress Energy's mailing address?

  • Bill Payments:
    Progress Energy
    P.O. Box 2041
    Raleigh, NC 27602-2041

  • General Correspondence/Corporate
    Progress Energy
    P.O. Box 1551
    Raleigh, NC 27602-1551
How can I contact Progress Energy by e-mail?
For service requests or other information, please Contact Us online.

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How can I contact Progress Energy by phone?
For inquiries on this account, please contact Commercial Industrial Governmental Services toll-free at 888-326-3344.

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