Skip to Content go to search
Customer Service About Us About Energy Environment Community Investors
Search - click to the Search section
Progress Energy - click to the home page  
En Español    
home > customer service > large commercial / industrial / government : carolinas > 
DSM/EE opt out faq
 
 
 
Electric Service
Payment Options
Power Systems Solutions
DSM/EE Opt Out Provision
Outdoor Lighting
Energy Resource Center (login)
Energy Resource Center (demo)
Energy Resources
Storm Central
 
 

The following Frequently Asked Questions apply to the Progress Energy Opt-Out program. 

What is the basis of the new DSM/EE Programs?
North Carolina

North Carolina's new Energy Statutes (ratified as Session Law 2007-397 in August 2007) encourage the state's electric utilities to establish Demand Side Management (DSM) and Energy Efficiency (EE) programs for their customers. The purpose of these programs is to assist customers in reducing their electrical demand on the utility's electric system, but also to reduce energy consumption and improve the energy efficiency of their electrical equipment.

South Carolina

Progress Energy is working with the SC Public Service Commission (PSC) to establish Demand Side Management (DSM) and Energy Efficiency (EE) programs for our customers. The purpose of these programs is to assist customers in reducing their electrical demand on the utility's electric system, but also to reduce energy consumption and improve the energy efficiency of their electrical equipment.

Go to the top of the page

How will these programs be funded?
North Carolina

The cost of these programs will be shared among our customers through an annual cost recovery rider, Annual Billing Adjustments Rider BA-1, began with our December 2008 billing period. The BA-1 Rider is available in the Rates section of our PEC website.

South Carolina

The cost of these programs will be shared among our customers through an annual cost recovery rider that is expected to begin with our July 2009 billing period. The Rider will be available in the Rates section of our PEC website once it has received approval by the SC PSC.

Go to the top of the page

How much will participating in these programs cost me?
The cost of participating in these programs will vary each year based on customer participation.

Go to the top of the page

My company has already made, or is planning to make, a number of energy efficiency improvements at our facility. Do we have to share in paying for the new DSM/EE programs being offered by PEC?
North Carolina

Your facility may be eligible to avoid these charges. Pursuant to N. C. Gen..Stat. 62-133.9(f) and North Carolina Utilities Commission ("NCUC") Rule R8-69(d), industrial accounts, of any size, and large commercial accounts, which use more than 1 million kWh's in the prior calendar year, may elect to opt out of participating in the DSM/EE programs and avoid paying the charges if, at their own expense, they have implemented in the past or plan to implement in the future, alternative DSM/EE measures in accordance with stated, quantifiable goals.

South Carolina

Your facility may be eligible to avoid these charges. Progress Energy has proposed that industrial accounts, of any size, and large commercial accounts, which use more than 1 million kWh's in the prior calendar year, may elect to opt out of participating in the DSM/EE programs and avoid paying the charges if, at their own expense, they have implemented in the past or plan to implement in the future, alternative DSM/EE measures in accordance with stated, quantifiable goals. For purposes of applying this option, a customer is defined to be a metered account billed under a single application of a Company rate tariff. For commercial accounts, once one account meets the opt-out eligibility requirement, all other accounts billed to the same entity with lesser annual usage located on the same or contiguous property are also eligible to opt-out.

Go to the top of the page

What do I have to do to opt out?
Customers must notify their electric utility in writing of their request to opt out of participating in the DSM/EE programs and provide a list of the specific eligible customer account numbers. The written request must state that the account(s), at their own expense, have either implemented in the past or plan to implement in the future, alternative DSM/EE measures in accordance with stated, quantifiable goals.

Go to the top of the page

Can I opt out now and then decide later to participate in one of PEC's DSM/EE programs?
Yes. A customer who initially opts out may subsequently elect to participate in one or more specific new DSM/EE programs being offered by PEC. However, any customer who elects to participate in a new DSM/EE program loses the right to be exempt from payment of the DSM/EE charges for ten years.

Go to the top of the page

Where do I send my request to opt out?
An opt out letter template is provided for your convenience on this web site. You may download this template or print and complete the template form. The completed letter should be signed by a person in your company who has the authority to execute contracts and then mailed to the following address:

Progress Energy Carolinas, Inc.
CSC - CIGS Team
PO Box 1771
Raleigh, NC 27602

Go to the top of the page

How can I tell if my request to opt out has been made effective on my account(s)?
Customer accounts that have requested to opt out of participating in the DSM/EE programs will see a credit on their monthly electric service account. The credit will be equal to the kWH consumption for the month multiplied by the appropriate DSM/EE adjustment factor as listed in the rate schedule..

Go to the top of the page

Who should I contact if I have questions about this opt out process?
If you have additional questions, please contact your Progress Energy Account Executive or call 1-888-326-3344 for more information.

Go to the top of the page

Customer Service  |  About Us  |  About Energy  |  Environment  |  Community  |  Investors
 
© Copyright 2009 Progress Energy. All rights reserved.    Privacy  |  Legal  |  Sitemap  |  Contact Us