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The dedicated Builders Express line is staffed Monday - Friday, 7 a.m. to 6 p.m.
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To report a power outage
Call Progress Energy Carolinas' 24-hour Outage Information Line at 1 (800) 419-6356
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To report a streetlight or area light outage
Call 1 (800) 452-2777
Report a streetlight outage
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For applications for service and billing questions
Call (800) 452-2777 or 508-5400 (in the Raleigh area) Monday - Friday, 7 a.m. to 9 p.m.
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Digging in your yard?
Call your state's free underground line location service:
- North Carolina One Call Center: (800) 632-4949
- South Carolina Palmetto Utility Protection Service: (800) 922-0983
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