Where is the headquarters for Progress Energy?
Progress Energy's corporate headquarters is located in Raleigh, N.C.
When did the company begin trading on the NYSE as Progress Energy?
Progress Energy began trading under the ticker symbol PGN on Dec. 11, 2000.
How does the company's size and breadth position in the energy industry?
Progress Energy, headquartered in Raleigh, N.C., is a Fortune 250 energy company with more than 21,000 megawatts of generation capacity and $9 billion in annual revenues. The company will observe its 100th anniversary in 2008. Progress Energy includes two major utilities that serve 3.1 million customers in the Carolinas and Florida. The company is the 2006 recipient of the Edison Electric Institute's Edison Award, the industry's highest honor, in recognition of its operational excellence. The company also is the first utility to receive the prestigious J.D. Power and Associates Founder's Award for customer service. Progress Energy serves two fast-growing areas of the country, and the company is pursuing a balanced strategy for a secure energy future. That balance includes aggressive energy efficiency programs, investments in renewable energy technologies and a state-of-the-art electricity system.
What is the fuel mix of the company?
Progress Energy maintains a diverse fuel mix to generate power. The company's installed generation capacity includes 38 percent combined cycle, combustion turbine, 35 percent coal, 19 percent nuclear, 7 percent oil and 1 percent hydroelectric. This mix has a number of benefits for our customers, including providing insulation from the volatility (in price and availability) associated with any single fuel source.
What numbers should customers call to reach customer service or report an outage?
In the Carolinas, the customer service number is (800) 452-2777, and the number to report outages is (800) 419-6356.
In Florida, the customer service number is (727) 443-2641 (Pinellas County), (407) 629-1010 (Orlando area) or (800) 700-8744 (toll-free statewide); and the number to report outages is (800) 228-8485.
What should I expect from Progress Energy's commitment to my community?
Progress Energy is committed to an ongoing leadership role in the communities we serve. Our focus will be in support of education, the environment and economic development. Our major product is energy, and we encourage our employees to help pour a different kind of energy into the communities we serve. We don't just work here, we live here and place a premium on service to our community. The Progress Energy Foundation is the main philanthropic arm for our community investments.
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