At Progress Energy, we remain focused on meeting our commitments and living up to our responsibilities, even in these turbulent economic times. We are also adapting to new energy and environmental realities as our nation enters an era of transformational change in how we produce, deliver and use energy.
This is our company’s 101st year in the business of providing an essential service. So we have deep roots in the communities we serve and a long track record of outstanding performance. Millions of people depend on us – 3.1 million electricity customers in three states, more than 10,500 fellow employees, thousands of investors big and small, and the many communities where we do business.
Our customers and other stakeholders, including public officials at all levels, expect us to conduct our business with integrity, to act responsibly and to do what we say we will do. We agree. We set that high standard for ourselves and reinforce that culture within the company continuously.
Our company has an obligation to prepare wisely for the future in addition to taking care of daily business. We must make the strategic investments necessary to provide reliable electricity for a growing population while addressing global climate change and other environmental challenges. This long-range planning includes taking advantage of emerging technologies, including smart grid infrastructure and plug-in electric vehicles.
We hope this report gives you helpful insight into our company’s approach to doing business. We never forget that our future is built not only on strong operational and financial performance, but also on a solid foundation of transparency, accountability and earned trust.