Corporate Responsibility Letter From CEO Executive Summary Company Overview	Customers Balanced Solution for Growing Energy Demand Reliable Power Customer Satisfaction	Communities Community Investments Economic Development Supplier Diversity Stakeholder Engagement	Environment Environmental Management Global Climate Change Renewable and Alternative Energy Advanced Vehicle Technologies Air Quality Water Resources Waste Management Remediation Natural Resources Research and Development	Employees Health and Safety Engaged Employees	Shareholders Corporate Governance Ethics Program Financial Highlights	Conclusion GRI Index Safe Harbor for Forward-Looking Statements Employee Recognition

The Global Report Initiative (GRI) provides sustainability reporting guidance for industries across the world. On April 15, 2009, GRI issued an Electric Utilities Sector Supplement to help guide utility sustainability reporting. Our 2009 Corporate Responsibility Report was underway before this sector supplement was released, however, many of the topics listed in the guidelines are included in our report.

The list below identifies GRI topics and links to locations in our report where we discuss these issues. This report has not been audited by GRI and these references do not imply that we adhere to GRI guidelines. 

Profile
Organizational information (EU1, EU2, EU3) - Company Overview

Economics
Availability and Reliability (EU6) – Growing Energy Demand, Delivering Reliable Power
Demand-side Management (EU7) – Growing Energy Demand
Research and Development (EU8) – Research and Development

Environment
Energy-efficiency initiatives (EN6) – Growing Energy Demand
Water (EN8) – Water Resources
Biodiversity (EN12, EN13, EN14) – Natural Resources
Greenhouse Gas Emissions (EN16, EN18) – Global Climate Change
Other Air Emissions (EN20) – Air Quality
Waste (EN22) – Waste Management

Labor Practices
Workforce Overview (LA1) –  Company Overview
Health and Safety records (LA7) – Health and Safety
Skilled Workforce (LA11) – Engaged Employees

Society
Stakeholder Participation (EU19) – Stakeholder Engagement
Corruption (SO2, SO3, SO4) – Ethics Program

Product Responsibility
Improving access (EU23) – Community Investments
Customer Satisfaction (PR5) – Customer Satisfaction
Outage frequency and duration (EU28, EU29) – Delivering Reliable Power