Corporate Responsibility Letter From CEO Executive Summary Company Overview	Customers Balanced Solution for Growing Energy Demand Reliable Power Customer Satisfaction	Communities Community Investments Economic Development Supplier Diversity Stakeholder Engagement	Environment Environmental Management Global Climate Change Renewable and Alternative Energy Advanced Vehicle Technologies Air Quality Water Resources Waste Management Remediation Natural Resources Research and Development	Employees Health and Safety Engaged Employees	Shareholders Corporate Governance Ethics Program Financial Highlights	Conclusion GRI Index Safe Harbor for Forward-Looking Statements Employee Recognition

Conclusion
Corporate and personal responsibility is integral to the way we at Progress Energy work every day. We are committed to conducting every aspect of our business with integrity and transparency. This means being good stewards of the environment and the natural resources we share. It means valuing and respecting all stakeholders in our company – employees, customers, communities and shareholders. And it means investing in our service area through corporate giving and partnerships that improve the quality of life for all of us.

For these efforts, we have received national recognition, which is a tribute to our more than 10,500 employees who focus daily on safety, operational excellence and delivering superior service to our customers. We know that millions of people depend on us, and we have to keep earning their trust every day. And while these awards and honors are important to us, some of the most meaningful feedback comes from people like you. Please send us your thoughts at poweringthefuture@pgnmail.com.