Progress Energy provides power to your home via a complex system of transmission and distribution lines and substations.  We maintain the service wires that carry power to your home, and you are responsible for the equipment within and on your home (see diagram).  If your service equipment is damaged, please contact a licensed electrician for repairs.

For prompt access to a licensed, qualified electrician, consider our HomeWIRE™ Service.  For just $3.95 a month, HomeWIRE covers most in-home electrical repairs with one easy phone call.  While HomeWIRE does not normally cover storm damage, our highly trained electricians always offer a 15 percent discount on noncovered repairs.

For more information or to enroll in HomeWIRE, call Progress Energy Carolinas at (800) 359-7595.

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